Ccap philippines members. Your email is not listed as one of CCAP members.

Ccap philippines members These Team Leaders are the direct link between the frontline team and the client, and who has control over the customer experience that can make or break the business. , the country’s leading enabler of digital solutions, officially becomes the first and only Philippine organizational member of global leader in incident response Forum of Incident Response and Security Teams (FIRST)—strengthening its cyber security capabilities and enabling it to respond better to security incidents. About CCAP. Over the years, the Credit Card Association of the Philippines (CCAP) has consistently been recognized for its unwavering dedication to excellence and industry leadership. , Makati City, Philippines Phone: +632 8856 0557 The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. Rolly Ebreo, CCAP President Ms. (ChinaBank) EastWest Banking Corp. Jun 5, 2023 · Maxicare, the biggest HMO in the Philippines, its partners Pin-An Holdings, and the Gokongwei Group’s JE Holdings announced the formation of MaxiLife, the newest member of the Philippines’ dynamic life insurance industry. Our prestigious accolades, including multiple Outstanding Bangko Sentral ng Pilipinas (BSP) Stakeholders Awards, reflect our commitment to innovation, integrity, and collaboration in shaping the future of the credit card CCAP HR Council serves as a vital instrument where HR Heads of CCAP member companies can gather together, craft the HR agenda and lead in putting forward industry-level programs that will be on-point in addressing HR concerns and the slew of challenges in the evolving landscape of the industry. , Makati City, Philippines Phone: +632 8856 0557 Aug 22, 2016 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Jan 16, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. 77 billion reported in 2016 by CCAP members. CCAP members have long felt the impact of robotics and AI and are now shifting to medium to complex work, introducing hybrid models by combining Aug 18, 2016 · The facility houses the company’s customer service and credit management teams servicing card members, merchants and enterprise partners in the US, Australia and New Zealand. Contact Center Association of the Philippines (CCAP) is the industry organization Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. She will also be among the key speakers in the upcoming Contact Islands, an annual IT-BPO industry conference scheduled on October 11 and 12 at Shangri-La’s Boracay Resort & Spa in Boracay Island. , Makati City, Philippines Phone: +632 8856 0557 Contact Center Association of the Philippines - CCAP, Makati. ANTHONY DIZON of Koldstor Centre Philippines, Inc. Nov 6, 2023 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Minimum of 50 seats, unless endorsed by an existing CCAP member in good standing. , Makati City, Philippines Phone: +632 8856 0557 Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. SEC-registered company operating in the Philippines b. Nov 17, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , cor Makati Ave Sep 17, 2024 · Association of the Philippines (HITAP) members with Ricardo De Jesus (Converge Marketing Services Manager) and Joyce Esquillo (Converge Enterprise Group Sales Unit Head). (EastWest) Equicom Savings Bank (Equicom) HongKong and Shanghai Banking Corp. REGINA O. We empower you to think right, choose right, and spend right when using your credit card so you achieve good financial standing. Your email is not listed as one of CCAP members. , Makati City, Philippines Phone: +632 8856 0557 The Procurement Council is composed of procurement leads of different CCAP member companies. , Makati City, Philippines Phone: +632 8856 0557 Feb 11, 2025 · For the 4th consecutive year, we’re thrilled to announce that CCAP has been honored with the 2024 Outstanding Bangko Sentral ng Pilipinas (BSP) Stakeholders Award! The awarding ceremony took place at the BSP Assembly Hall last August 2, 2024, with CCAP Chairman Mr. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Seeking an Outsourced Partner. MA. , Makati City, Philippines Phone: +632 8856 0557 a. , cor Makati Ave 4 days ago · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Jul 12, 2016 · Members of the media, Qualfon’s partners in the community, clients, prospects, and members of the local community are invited. , Makati City, Philippines Phone: +632 8856 0557 Jul 14, 2021 · To commemorate Pride Month 2021, Sitel Group shared the inspiring stories of members of their LGBTQIA+ community, created a series of educational SOGIE microlearning training videos, hosted informative panel discussions with Pride industry champions and allies, and threw an exciting culminating Digital Pride Fest 2021 with raffles, contests Jan 12, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Oct 23, 2024 · Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Jun 28, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. CCAP Board Trustee, Ms. , Makati City, Philippines Phone: +632 8856 0557 Jul 23, 2024 · MANILA, Philippines – More Filipinos have credit cards now than ever before. Annual Membership Fee: Php 100,000. “We are honored to be a member of CCAP,” said Joy Sebastian, Open Access BPO’s Global Vice President. CCAP takes a leading role in harnessing, harmonizing and galvanizing cross-sector efforts that enable the Philippine contact center industry to sustain the country’s global leadership in market share, innovation and best practices. , Makati City, Philippines Phone: +632 8856 0557 Apr 11, 2017 · Established in the Philippines in 1996 with 100 employees, Teleperformance expanded to 40,000 team members twenty years later. Geraldine Liggayu, and CCAP Treasurer Mr Mar 28, 2023 · Approximately 230 Philippines staff across various locations, levels, and departments were selected as the best of the best role models of the Concentrix Culture. Jun 17, 2021 · CCAP is a non-profit organization composed of leading contact centers in the Philippines. JOWELL MARINO MARANTAN of Jentec Storage, Inc. Established in October 2001 by seven founding member companies, CCAP now counts 53 outsource and in-house contact centers as members, representing more than 80% of call center seats in the Nov 22, 2024 · TP Pride members and officers celebrate and receive the Bahaghari Awards recognizing TP’s Diversity, Equity, and Inclusion initiatives. May 6, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Members as of AS OF NOVEMBER 19, 2024 (492) BANKING COMPANY OFFICIAL REPRESENTATIVE 1 AGRIBUSINESS RURAL BANK, INC. 53,500 likes · 783 talking about this · 95 were here. To make this possible, CCAP partnered with Collectius Avoid giving any personal or financial information. , Makati City, Philippines Phone: +632 8856 0557 4 days ago · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Jan 7, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Jan 6, 2025 · In 2021, Teleperformance in the Philippines received its fifth certification as a Great Place to Work® and is the only organization in the country to be certified by the Great Place to Work® Institute for five years in a row. This was 2. Tonichi Achurra-Parekh, leads the council. "Being associated with the Contact Center Association of the Philippines (CCAP) for the past 7 years has been a fairly holistic experience for us. After the ceremony, attendees will have the option to take a guided tour of the contact center. , cor Makati Ave. CRISPIN AQUINO of Bounty Agro Ventures, Inc. VICE PRESIDENT. Upon receiving your card, make sure to sign your credit card to give it another layer of protection from fraud. TP also upholds the strictest safety standards in their business locations to protect their employees working onsite, with their Bacolod site being awarded a Certificate of Safety The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. , Makati City, Philippines Phone: +632 8856 0557 Held twice a year, the CCAP’s General Membership Meetings (GMM) provide opportunities for designated primary and secondary representatives of CCAP member companies to hear updates on CCAP programs and discuss relevant issues. This recognition belongs to our incredible Ka-Eastern family—whose dedication, passion, and relentless hard work truly make us a great place to work,” said AC Cometa, Eastern Jan 21, 2016 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. The incumbent president of CCAP Mr. 1 million cards (17. In 2022 and 2023, the company was also awarded as one of the Philippines Best Workplaces™. Philippines at the Helm of Delivering Customer Experience of the Future Everest Group 2017. This accreditation process includes negotiating standard pricing and terms on behalf of and leveraging on the size and purchasing power of the entire CCAP The CCAP Security Council was formed to provide a platform for collaborative efforts on initiatives and formulation of industry-level solutions related to data privacy and security concerns impacting the members. Mar 31, 2020 · Your email is not listed as one of CCAP members. Mar 12, 2018 · Campos is a member of the board of the Contact Center Association of the Philippines (CCAP). CHAIRPERSON FOR INDUSTRY RELATIONS Mr. The contact center business relies much of its success to a band of dedicated and knowledgeable leaders on the floor. Feb 9, 2017 · All candidates present were given the time of day to voice their positions among the crowd of member-attendees of CCAP. 1 day ago · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. , Makati City, Philippines Phone: +632 8856 0557. Moreover, Teleperformance has actively implemented its advocacy programs through its corporate social responsibility arm, Citizen of the World, with primary focus on helping the sick, children, the elderly, and those Dec 13, 2019 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. It advocates on behalf of the local outsourcing industry and supports the Philippines’ global dominance in voice services. Login Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 Our culture thrives on the strong connections between our team members, and earning the Great Place To Work Certification™ affirms all our combined efforts. The main goal of the Procurement Council is to accredit vendors into the CCAP Vendor eCatalog. This complements the goal of the Bangko Sentral ng Pilipinas (BSP) to transform the country from a cash-heavy to a cash-lite economy. BCP Lead: Federick Delos Lado, HGS/Associate Vice-President About CCAP. CCAP member companies provide a variety of outsourced and offshoring services with extensive experience with client companies in North America, Europe, Australia, New Zealand and the Asia Pacific regions. CCAP recognizes that the business needs of SMEs are no different from much larger counter parts but CCAP is conscious to make its programs more palatable to SMEs from affordable training and event fees to programs that will contribute to cost savings. Since credit card issuers sell their delinquent loan portfolios to 3rd party debt collectors ,CCAP wants to ensure that cardholders who pay off their debt are properly documented. MANILA, Philippines, November 22, 2024 – Teleperformance (TP), the first and only company in the Philippines recognized as Great Place To Work® for seven consecutive years, garnered recognitions in the recent Philippine Bahaghari Awards 2024. 00. These members account for more than 60% of the revenues and workforce in the industry. Find Business Partner. Food Importation & Processing Sector. , Makati City, Philippines Phone: +632 8856 0557 Sep 26, 2023 · The company also welcomes two new members to the Board of Directors, Olivier Duha and Nicolas Gheysens. , Makati City, Philippines Phone: +632 8856 0557 FIND A COLD CHAIN MEMBER CCAP provides you with networking opportunities with experts and peers from a range of sectors and industries. Olivier is an entrepreneur, philanthropist, co-founder, and former CEO of Webhelp and will serve as Vice Chair of the Board. Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. CCAP takes a leading role in harnessing, harmonizing and Oct 7, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Existing business operation that conducts contact center services (voice or omni-channel) in the Philippines c. , Makati City, Philippines Phone: +632 8856 0557 May 20, 2022 · ePLDT Inc. The Credit Card Association of The Philippines (CCAP) strongly advises against sharing your online passwords, CVV number, and your credit card account number. (HSBC) Maybank Philippines Inc CCAP members, #ContactIslands2025 is calling with big conversations and exciting opportunities! Pack your bags, bring your best ideas, and we’ll see you in Cebu! Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Mar 31, 2017 · Dear CCAP Members, In coordination with MMDA, we are pleased to announce the available schedules, exclusive to CCAP members, for the first responder training on earthquake disaster preparedness. He has been responsible for spearheading the Association’s numerous activities, including international trade missions, conferences, seminars, business matching and networking events. , Makati City, Philippines Phone: +632 8856 0557 He is also the President of the Contact Center Association of the Philippines (CCAP), of which he is a founding board member. 2018 - 2019 CCAP BOARD OF DIRECTORS Mr. ZERNAN T. Jun 28, 2017 · CCAP said the BPO industry in the Philippines is taking steps to ensure compliance with cyber security and data privacy regulations. MANILA, Philippines — Cash is no longer king as Jun 29, 2023 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , cor Makati Ave Jan 7, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. PRESIDENT Mr. The 2-day training will cover the following: Day 1: Hazards and Disaster Management Concept. If you are a member, please login to access the report. The CCAP CEO Forums are regular consultative meetings of C-level heads of member companies to discuss pressing issues that need broad consensus. , Makati City, Philippines Phone: +632 8856 0557 Jojo Uligan is currently the President and founding Board member of the Contact Center Association of the Philippines (CCAP). Tonichi Achurra-Parekh, CCAP board director and trustee for CCAP Security Council, said the association has come up with several measures to update the industry on issues related to data privacy, cyber security Apr 26, 2023 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. SECRETARY Your email is not listed as one of CCAP members. 9 million cards in force across the Philippines based on the Credit Card Association of the Philippines’ (CCAP) 1st quarter survey. Feb 27, 2025 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. , Makati City, Philippines Phone: +632 8856 0557 About CCAP. Today, the Credit Card Association of the Philippines is composed of 16 regular members and 2 associate members. Through these industry engagements, Benedict helps drive multi–sector efforts to continue growing the country’s IT and Business Process Management(IT-BPM) economy, including industry roadmap development, talent Apr 16, 2019 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. ” This report is restricted for non-member and can only be downloaded by members. , Makati City, Philippines Phone: +632 8856 0557 Oct 1, 2021 · CCAP is composed of 130-member companies that represent about 70 to 80 percent in the industry. 8%) more than the same period last year, CCAP Aug 3, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Our organization mediates between the credit card industry, merchant establishments, and the consumers. Their reward? Each staff and their companion received an extravagant 4-day, all-expense paid vacation in the exclusive #Balesin island resort in Polilio, Quezon. Ms. , Makati City, Philippines Phone: +632 8856 0557 A substantial number of CCAP member companies are classified as SMEs or companies with less than 1,500 employees. GREGORIO 3 BANGKO KABAYAN (A RURAL BANK) INC. Here’s a list of the 15 member banks of the Credit Card Association of the Philippines (CCAP): Asia United Bank Bank of Commerce The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. Date: Apr 27 Contact Center Association of the Philippines Rm 238 & 240, The Nov 4, 2024 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Collapsed Structures Search and Rescue Operations Nov 14, 2023 · In line with its objective to protect the credit card consumers, CCAP partnered with Collectius, a debt management company. , Makati City, Philippines Phone: +632 8856 0557 Apr 27, 2020 · Team Leader Summit. Driving innovation, best practices and thought leadership agenda among its members; Providing business development support In essence, CCAP undertakes actions that members, individually, cannot do. Benedict Hernandez gave advice for the next set of board members, to help kick start their initiative in working towards the 2022 roadmap goals. The CCAP BCP Council aims to serve as a platform where BCP practitioners of CCAP members can gather together to collaborate, formulate initiatives to support business continuity and disaster-recovery at the industry level. In a survey, 42 percent of the companies which represent about 300,000 employees are forecasting double-digit growth this year, which Hernandez described as “quite phenomenal. Contact Center Association of the Philippines Shops 3 and 4 The Peninsula Manila, Ayala Avenue, Makati City, Philippines Phone: +632 88560557 About CCAP. , Makati City, Philippines Phone: +632 8856 0557 Apr 27, 2020 · The event is available to high potential middle managers of CCAP member companies. The Credit Card Association of the Philippines is your trusted partner for responsible credit card usage. Success can depend on knowing the right people at the right time. ### ABOUT CONVERGE ICT SOLUTIONS, INC. Jan 21, 2016 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Oct 1, 2021 · Bea Lim, Managing Director for TeamAsia stood as host. Submit Requirements From having seven original founders in 2001, CCAP is now comprised of over a hundred member-companies operating in various strategic locations in the Philippines. Advisor: Tim Scyner, InTouch CX Oct 22, 2015 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. ZABALLA 4 BANGKO MABUHAY (RURAL BANK OF TANZA), […] Nov 17, 2022 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Cold Storage Sector. Nov 26, 2024 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in [Country name] has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. The schedule of CEO Forum is typically planned for the entire year, but the schedule can change depending on the urgency of matters to be discussed. The Credit Card Association of the Philippines (CCAP), incorporated in 1981, aims to foster cooperation among card issuers in the country, to mediate among card issuers, merchants and cardholders, and to promote the responsible use of credit cards in the country. Not only does CCAP provide a platform for exchange of ideas, best practices and new technologies to the contact center industry, but it also takes into consideration aspects like health and wellness Jan 23, 2025 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. From the CCAP members, government members, and our allies, welcome to the event. , Makati City, Philippines Phone: +632 8856 0557 Feb 10, 2025 · Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, Teleperformance in the Philippines has a global scale and local presence which allows it to be a force of good in supporting communities, clients, and the environment. As of March 2024, there were more than 13. PANGILINAN 2 ALLBANK (A THRIFT BANK), INC. During the opening remarks, Jojo Uligan the President of Contact Center Association of the Philippines says “We’re excited to have the Contact Islands 2021 event this year. Tonichi Achurra-Parekh, leads the council together along with its officers. ALEA F. Here’s a list of the 15 member banks of the Credit Card Association of the Philippines (CCAP): Asia United Bank; Bank of Commerce; Bank of the Philippine Islands (BPI) Citibank NA; China Banking Corp. It is normal during GMMs for a broad range of functional issues to be tackled. Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. Mar 22, 2023 · Contact Center Association of the Philippines Rm 238 & 240, The Peninsula Manila, Ayala Ave. , Makati City, Philippines Phone: +632 8856 0557 Apr 21, 2022 · Last year, TP Philippines also launched TPVac, their own nationwide vaccination program, which was able to vaccinate nearly all of its onsite team members in 2021. , Makati City, Philippines Phone: +632 8856 0557 Jun 19, 2018 · CCAP is yet to release its 2017 official revenue figures but based on the Everest study, the estimate is $13 billion, just slightly above the actual $12. , Makati City, Philippines Phone: +632 8856 0557 Nov 3, 2021 · As it celebrates over four decades of existence, the Credit Card Association of the Philippines (CCAP) provides Filipinos with better access to credit cards. The New York-based Amex which has been in business in the Philippines since 1916, has had a “legacy that spans an entire century,” according to Kapur. amfjc oqzd qzrg hwbgbne nuzck mhcpjir qmnjnvn uzbo hguxv megjcxfq bza gylpq gskjqw hzq jxhg